Our Service Philosophy underpins all of our activities:
- We are committed to providing high quality service and offering value for money solutions.
- We offer creative solutions to service requests
- We are committed to offering a fast and professional response
- We treat our contacts with dignity and respect
- We acknowledge and address our customers in a timely manner
- We respond to information requests positively
- We strive to be fair, honest and non –judgmental in handling queries and complaints
- We acknowledge problems and work towards solutions
- We recognise the need to continually improve and develop our services
- We respect the need for confidentiality
- We support our staff by providing a comprehensive training programme
- We aim to provide value for money without compromising the quality of our services
Our specialist area is the property repair industry - we have developed services that include full national 24 hour emergency repair service over a range of trades including boiler repair, plumbing, electrical, drainage and many more. We offer our customers a range of emergency serviced from repair only services extending to full property insurance claims management services.
Home Emergency & Boiler Breakdown Plans
We provide services to arange of Insurance companies and other breakdown suppliers offering full 24/7 claims and repair services
UKA247 is a national supplier of help line and associated fulfilment services. Our primary objective is provide our customers with opportunities to expand their trading period to 24 hours daily. Our call handling services are suitable for businesses of all sizes looking to extend their service after 5.00pm. We offer a complete range of services from call messaging through to sales fulfilment.
All services are available throughout the UK and Northern Ireland.